As a global leader in phonetic speech analytics technology, Aurix works with our partners to create innovative applications.
Aurix launches new e-discovery software
Speech analytics technology specialist Aurix, has today announced the launch of its desktop discovery software, Hound-it™.
The software, designed specifically for Early Case Assessment, E-Discovery and forensic data searches, is enabled with true phonetic speech technology to release the valuable intelligence from within voice recordings.
Hound-it™ has been developed in response to audio interaction recording requirements, which many organisations must undertake to meet industry compliance standards.
To date the only practical solution to locating information within audio data was human listening, using a litigation support team to review audio which has significant advantages for interpretation and judgement, especially for picking up on subtle nuances and inflections.
However, human interpretation can be subject to error and is extremely time-consuming and costly. Hound-it™ significantly reduces the cost of time of call analysis, and supports the e-discovery process allowing users to search, review and analyse audio data to create a relevant sub-set.
Darren Standing, vice president of products and marketing says: “We are very proud of Hound-it™ software, which will make audio interaction analysis much simpler, cheaper and quicker. It will also afford contact centre managers the peace-of-mind of knowing that critical information hidden in conversations is at their fingertips.
“This information can be used for further analysis or preparation for presenting a case if necessary, and we are confident that Hound-it™ will provide vital support for the legal sector.”
Further information on the Hound-it™ software is available here.
Media, e-Discovery & forensic data search
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