As a global leader in phonetic speech analytics technology, Aurix works with our partners to create innovative applications.
TelStrat
Founded in 1993 and headquartered in Plano, Texas, TelStrat® develops comprehensive contact center solutions & business call recording products, including the Engage Contact Center Suite.
This component-based product suite blends voice recording & screen capture; agent performance evaluation, tracking & coaching; call scripting & automation; total workforce management; and Aurix-based speech analytics into a comprehensive contact center solution.
Engage Suite’s award-winning technology is proven in everything from small companies to large contact centers at over 1700 installations worldwide. Engage makes capturing customer interaction, maximizing agent performance, streamlining workforce management, and knowledge mining call content affordable to any organization.
Contact Telstrat at:
Headquarters:
TelStrat
6900 K Avenue
Plano, Texas 75074
Phone: 972-543-3500
Read more about TelStrat
Media, e-Discovery & forensic data search
Talk to our experienced consultants today to release the maximum value from your speech analysis applications.
