As a global leader in phonetic speech analytics technology, Aurix works with our partners to create innovative applications.
Partnerships
As a global leader in phonetic speech analytics software, Aurix works with a number of partners to develop innovative phonetic search applications using our real-time speech search and audio data mining capability.
Aurix has extensive experience of integrating our phonetic speech search engine with applications that enable organisations to monitor large volumes of calls in up to real-time for intelligence or compliance purposes; as well as monitoring trends across large volumes of recorded calls to create valuable business intelligence for a wide range of uses.
Aurix is committed to supporting our partners’ business models rather than imposing a rigid model of our own. We are looking for partners who can benefit from the rapid, flexible deployment of innovative speech analytics solutions provided by our open architecture.
So how can Aurix phonetic audio search work for you? Here is a selection of the applications our partners are working with today:
• Suppliers of Quality Assurance software - helping call centres to realise the value of recorded calls to analyse their call-handling effectiveness and identify training needs.
• Suppliers of call centre technology are offering their customers the ability to monitor compliance issues in real-time and ensure call centre scripts are followed by all their customer service agents.
• Communications and technology solutions providers to regulated industries such as financial services are providing their customers with the peace of mind that they are efficiently making best efforts to meet industry requirements.
• Providing marketing teams with business intelligence information from customer calls or other media recordings to help them build highly effective marketing campaigns and uncover customer trends.
• Suppliers to the media broadcasting industry who want to offer their customers the ability to complete an audio search through many program feeds or programme archives for specific topics utilising Aurix phonetic audio search engine.
• Security-related organizations are able to set alerts for inappropriate or illegal telephone traffic and to monitor the activity of targeted persons or organisations.
• IT security companies can monitor large volumes of calls in real-time to protect against data leakage and regulatory breaches over their corporate IT networks.
• Forensic and legal discovery service providers can offer audio search through our e discovery software as part of case preparation solutions enabling complete coverage of corporate communications.
We offer a software development kit (SDK) which contains a suite of tools and guides for the creation of custom applications using the Aurix phonetic audio search engine. We will work with you to develop a business partnership that makes sense to both of us, not just send you a 20-page boilerplate contract of terms & conditions. And when we get together, we'll support you as if our business depended on it, because, in most cases, it literally will.
To find out how our unique capabilities can enhance your own solutions and provide added value to your customers, contact us at info@aurix.com or alternatively call us directly on +44 (0) 1684 585101.
Our unique, innovative patented phonetic technology processes speech up to 80x real-time, more accurately than the competition.
Live Solutions
Aurix speech analysis software can be deployed to enable real-time alert supervision or detection. Using Aurix’ phonetic speech search engine we can enhance the performance of supervision or provide a ‘live intelligence’ capability to enable the reporting of trends, events or incidents.
Off-line Solutions
Used off-line with recorded data, Aurix technology can be used to search, review or analyse audio and audio-visual material from archives containing millions of hours of recordings. Applications range from compliance checking, managed forensic analysis and criminal intelligence investigation to media content searching and marketing & business intelligence identification.
Professional Services
Aurix boasts renowned expertise in the field of speech analytics, combining this unique quality with first class design consulting and implementation support.
