The demonstrations below show how Aurix technology can release the power of phonetic search, see it in action.
Partners Demo
Aurix engages with partners to create innovative, true phonetics based solutions that allows you to easily search for keywords or phrases including brands, people, place names or any irregular terms and multiple terms. Time based searches also add further context.
What impression of your business are your customers getting? The Aurix patented phonetic speech search engine will enable you to locate non-compliant calls with maximum efficiency, improve agent compliance, identify training needs and ensure high standards of customer service across all calls.
Are you providing your products and services in a regulated environment? Identify breaches in regulatory compliance and reduce your corporate risk. Track conversations of restricted projects and build a risk profile of critical information. This demonstration uses our desktop speech search and analytics product, gopher-it
Unlock the valuable information from within your customer calls! Identify why your customers call and optimise your operations. Know what your competitors are offering and reduce customer churn. Know how your customers are responding to your brand, marketing and promotions.