As a global leader in phonetic speech analytics technology, Aurix works with our partners to create innovative applications.
21-Jul-2010
State of the art speech technology
Advances in phonetic analysis means speech technology is no longer hindered by accents and vernacular. This article courtesy of Call Centre Focus examines what's new in voice recognition.
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29-Jun-2010
Aurix signs global call recording vendor, CTI Group, as new partner
Phonetic speech search technology specialist, Aurix, has signed global call management and VoIP call recording solutions provider, CTI Group, as a new partner.
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1-Jun-2010
Aurix enhances effectiveness of leading search software
Specialist speech technology provider Aurix is today launching the latest version of its Gopher-it™ call centre speech search and analytics software designed to improve the customer call experience
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27-May-2010
Aurix launches new e-discovery software
Speech analytics technology specialist Aurix, has today announced the launch of its desktop discovery software, Hound-it™.
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12-May-2010
Aurix and CallCopy partner to enhance speech recognition offering
Speech analytics technology specialist Aurix has announced a partnership with US-based call recording and contact centre solutions company CallCopy. The partnership allows CallCopy’s customers to take advantage of improved levels of customer service thanks to a built-in phonetic speech search capability.
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26-Mar-2010
Legal Efficiency
Published as part of Raconteur Media's Legal Efficiency insert for the The Times, Aurix provides a view on the importance of audio search technology as part of E-Discovery / E-Disclosure strategy.
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24-Feb-2010
Emotion Detection
Call Centre Helper take a look at Emotion Detection technology and put some questions to an expert panel. Dr. Keith Ponting suggests emotion detection is where speech search was 20 years ago.
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Media, e-Discovery & forensic data search
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